Terms and Conditions
1. INFORMATION ABOUT US
TVBOY.STORE is a site property of TVBOY S.L.U. and operated by TVBOY S.L.U. (the provider) with office in Carrer de Balcells, 08024, Barcelona, Spain and VAT number B67197525.
2. SHIPPING DETAILS
All shipments are sent signature required. International customers are responsible for import fees due upon delivery.
Prints are shipped in tubes and sent by registered mail (Track & Trace).
Please allow up to 15 days for the delivery.
The majority of shipments will take between 4 and 10 working days to arrive, counting from the date when the order is dispatched (not from the time when you placed the order).
Notice of dispatch will be sent to you by a member of our staff.
Orders will be processed and dispatched on a first-come, first-served basis. This might take up to a few days, depending on the number of orders we face at the time. We'll do our best to make it as swift as possible.
3. PAYMENT INFORMATION
All payments are taken in EUR (€) or USD ($), based on the currency selected at the time of purchase.
Orders can be paid for using the following payment methods:
- Credit cards
- Apple Pay
- Google Pay
The accepted credit cards can be found below:
- America Express
Please note that not all payment methods may be available when you make your purchase.
The orders will be charged at the current exchange rate. To view current exchange rates please contact your bank.
4. STORE AND REFUND POLICY
Due to the nature of the goods, all sales are final. We do not offer exchange or returns.
All possible damages must be reported by email or telephone within 24 hours of the goods being received.Please get in touch with us at the following email